Claims
The team at the Robert K. Jones Insurance Agency recognizes that having to make a claim is stressful enough. Therefore, we make every attempt to streamline the process and make it one more way the Jones experience is both personal and stress-free.
In the event of a claim, we encourage a prompt call directly to our insurance partners. If you prefer you can call us during regular business hours at 937.294.2600, or click the link below.
+ DOS AND DON’TS FOR AUTO ACCIDENT CLAIMS
DO
- Remain at the scene
- Call the police to report the accident, even if a minor accident has occured
- Exchange information with other drivers
- Secure the following information:
- Name, address, driver’s license number and phone numbers of other drivers and witnesses
- Year, make, model and license plate number of all vehicles involved in the accident
- Name of the insurance company or agent for other drivers involved in the accident
- Contact your insurance company and provide the information collected above
- Get information about your claim
DON’T
- Admit Fault
- Discuss details of the accident with anyone except for the police and your insurance company
- Accept claim settlements at the scene of the accident
+ DOS AND DON’TS AFTER A LOSS TO YOUR HOME
DO
- If you’re in an emergency, call 911
- Protect property from further damage by performing temporary repairs as soon as possible
- For example: if windows are broken, have them boarded up
- To complete an assessment of your loss, your claim representative will inspect all damaged property
- Keep an accurate record for temporary repair expenses, such as receipts and bills, so you can add them to your claim
- Promptly contact and report the loss to your insurance company
- Determine the damage by creating a written list of what was damaged
DON’T
- Make any permanent repairs until the insurance company reviews the damage
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Cincinnati Insurance
Phone — 877-242-2544 |
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Progressive
Phone — 800-925-2886 |
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Travelers
Phone — 800-CLAIM33 (800-252-4633) Boat claims — 800-772-4482 Additional claims service & information
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Liberty Mutual Insurance
Phone — 800-362-0000 |
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Safeco Insurance
Phone — 800-332-3226 |
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Western Reserve Group
Phone — 800-362-0426 |
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Foremost Insurance
HelpPoint® — 800-527-3907 |
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American Reliable
Phone — 800-245-1505 |